Policies & Compliance

Privacy Policy

Apex Grove Distribution Ltd ("Apex Grove", "we", "us") respects your privacy. This policy explains how we handle personal data collected through our website, including our contact forms, in line with the Data Protection Act 2019 of Kenya and its regulations. Apex Grove is part of the Earthe group.

Who We Are

Apex Grove is the data controller for personal data collected through this website. Contact: connect@apexgrove.ke.

Data We Collect

  • Contact forms and email: your name, organisation, email address, phone number and the content of your message.
  • Technical data: basic information such as IP address, browser type and pages visited, collected through server logs and any cookies used on the site.

Please do not send sensitive personal data through our contact forms.

How We Use It and Our Lawful Basis

  • To respond to enquiries and requests for quotations (steps prior to a contract, or our legitimate interests).
  • To manage business relationships and contracts (contract performance).
  • To keep our website secure and working properly (legitimate interests).
  • To comply with legal obligations, including due diligence and sanctions checks on counterparties (legal obligation).

We will only send marketing communications with your consent, and you can opt out at any time.

Sharing

We do not sell personal data. We may share it with service providers such as website hosting and email providers, professional advisers, other members of the Earthe group where needed to respond to you, and authorities where required by law. Providers act on our instructions and must protect your data.

International Transfers

Some providers or group companies may be located outside Kenya, including in the United Kingdom. Where we transfer data abroad, we do so in line with sections 48 to 50 of the Data Protection Act 2019, with appropriate safeguards.

Retention

We keep enquiry data only as long as needed to deal with your enquiry and any resulting relationship, and otherwise as required by law.

Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

Your Rights

You have the right to be informed, to access your data, to object to processing, to correction and deletion of false or misleading data, and to data portability. To exercise these rights, email connect@apexgrove.ke. You may also complain to the Office of the Data Protection Commissioner of Kenya.

Cookies

Where we use cookies beyond those strictly necessary for the site to work, we will tell you and ask for consent where required.

Changes

We may update this policy, and the current version will always be posted on this page.

Last reviewed: November 2026

Signed:
Gruffald Salter, CEO
Apex Grove Distribution Ltd

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